Which hard- and software is supported, Kcs hardware, Supported platforms – Kofax Communication Server 9.2.0 User Manual

Page 12: 1 kcs hardware, 2 supported platforms

Environment Guide

Version 9.02.00

4. Which Hard- and Software Is Supported

4.1 KCS Hardware

KCS hardware is designed to the highest standards of availability and easy maintenance. It is optimized

and thoroughly tested with KCS applications. Therefore optimum support and troubleshooting is guaranteed

with KCS hardware. KCS takes the overall system responsibility for solutions with KCS hardware.

TC/Model 300 is not supported with Windows Server 2008 and later operating systems.

4.1.1

KCS Line Server Model 305

4.2 Supported Platforms

KCS software is supported on the following Windows platforms:

Windows Platform

KCS Package

Windows 8, 7,

Vista 32-bit, XP

Windows Server 2012,
2008 R2, 2008, 2003 32-bit

Kofax Communication Server
(link and server components)

KCS Client Apps (TCfW
Communication Server Client)

KCS Client Apps (complete)

For details and restrictions see the following sections and the special package documentation.

4.2.1

Support for Windows Server 2008

– 2012

In general, all currently supported components of the KCS Server Package 7.84.xx or later, of the KCS

Link Package 2.32.xx or later, and the TCfW Communication Server Client application (part of KCS

Client Applications 5.26.xx or later) work properly on a Windows Server 2008 (non-R2) based computer.

All currently supported components of the KCS Server Package 7.88.xx or later, of the KCS Link

Package 2.36.xx or later, and the TCfW Communication Server Client application (part of KCS Client

Applications 5.30.xx or later) work properly on a Windows Server 2008 R2 based computer.

Components that approach their end of sales might NOT be supported.

The upgrade from Windows Server 2003 is NOT supported; only new installations on Windows Server

2008 are.

The upgrade from Windows Server 2008 64 bit to 2008 R2 is supported. (TC/SNMP might not work; see

TC/SNMP Manual for troubleshooting).

TC/Model 300 with Windows Server 2008 (or later) is NOT supported.