Kofax Communication Server 9.2.0 - Manual (Page 8)

About This Release
8 Kofax Communication Server Release Notes
▪ Exchange Server 2003 SP2
▪ SAP 7
▪ Cisco CallManager 9
All Microsoft hotfixes released until 1 June 2013 were installed.
New Features
This section lists enhancements that have been added to the product in Kofax Communication
Server 9.2.0.
Unicode Support
Kofax Communication Server (KCS) now supports Unicode.
Kofax Communication Server did support non-English characters before; however, it was
required that KCS be configured to a particular code page / character set. While the code
page concept allows KCS to work with a variety of character sets, it has the fundamental
drawback that it can't work with all character sets at the same time. For example, having both
Russian and Japanese characters in one message was not possible.
With this release, Kofax Communication Server can be configured to use Unicode (UTF-8) to
store and process message data. Administrators and users can display these messages in both
client applications, TCfW Communication Server Client and TC/Web client.
Any non-Unicode message received by KCS is converted to Unicode and then stored in KCS.
Messages sent via the following TC/LINK types can be sent in Unicode:
▪ Link types base on SMTP protocol (SM, OC, SDD, MFP, MX7, SC7)
▪ TC/LINK-LN
▪ TC/LINK-FI (file formats TOM, XML)
▪ TC/LINK-MD and TC/LINK-WM
▪ TC/LINK-MQ (file formats TOM, XML)
Messages sent via other TC/LINK types continue to use the local character set on the interface
of the remote system.
For more information, see:
▪ Unicode Installation Guide, version 9.02.00 edition 2
Support for Third-Party Software
The following third-party software is newly supported with Kofax Communication
Server 9.2.0.
▪ Cisco Unified Communications Manager 8 and 9 (fax and voice integration)
▪ IBM MQ 7.5 (supported in TC/LINK-MQ)
▪ Internet Explorer 10
▪ Lotus Notes 9 (supported for TC/LINK-LN, TC/SPI-LN, but not for TC/MWA-LN)
▪ Microsoft Exchange Server 2013 (supported for TC/LINK-MX7, but not for TC/MWA-MX
and TC/SPI-MX)