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Tc/voicelink2 failure, Tc/voicelink2: mailbox detection, Tc/snmp: kcs performance counters disabled – Kofax Communication Server 9.2.0 User Manual

Page 27: Fax over ip: empty voicemail, Fax over ip: out-of-sequence packet handling, Fax over ip: faxes lost without warning, Tandem server: remote disk access timeout

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Resolved Issues

Kofax Communication Server Release Notes

27

TC/VoiceLink2 Failure

VoiceLink2 would fail when one thread deleted an object but another thread still had a copy

of its pointer. This issue has been resolved. (SPR00111798)

TC/VoiceLink2: Mailbox Detection

It could happen in an outbound call that voicelink detected a voice mailbox even when a

human picked up the line. This issue has been resolved. (SPR00105284)

TC/VoiceAccess: Voicemail Not Working with Microsoft Exchange

Updates

Microsoft Exchange 2010, Service Pack 2, Rollup 6, or Service Pack 3 used to cause issues with

voicemail. This issue has been resolved. (SPR00105284)

TC/SNMP: KCS Performance Counters Disabled

Occasionally, TCLib would fail and KCS performance counters would be disabled. This issue

has been resolved. (SPR00113553)

Fax over IP: Empty Voicemail

When silence suppression was used by IP environment, KCS Fax over IP used to create empty

voicemails. This issue has been resolved. (SPR00123650)

Fax over IP: Out-of-Sequence Packet Handling

KCS FoIP used to drop out-of-sequence packets that were received too early. Handling of out-

of-sequence packets has been improved. (SPR00119704)

Fax over IP: Faxes Lost Without Warning

KCS FoIP used to send a positive response to a remote fax even if a message from the remote

fax could not be stored in TCOSS (because its number series ran out). (SPR00113979)

This issue has been resolved. The call is now disconnected, the sending fax machine gets an

error (T.30 Disconnect during training), and an event log entry is created.

Tandem Server: Remote Disk Access Timeout

After a remote disk access timeout, disk update would not start until the TCOSS running on

the secondary server is manually restarted. This occasionally happens in high load situations,

particularly on virtual environment. This issue has been resolved. (SPR00092990)