Tc/voicelink2 failure, Tc/voicelink2: mailbox detection, Tc/snmp: kcs performance counters disabled – Kofax Communication Server 9.2.0 User Manual
Page 27: Fax over ip: empty voicemail, Fax over ip: out-of-sequence packet handling, Fax over ip: faxes lost without warning, Tandem server: remote disk access timeout
Resolved Issues
Kofax Communication Server Release Notes
27
TC/VoiceLink2 Failure
VoiceLink2 would fail when one thread deleted an object but another thread still had a copy
of its pointer. This issue has been resolved. (SPR00111798)
TC/VoiceLink2: Mailbox Detection
It could happen in an outbound call that voicelink detected a voice mailbox even when a
human picked up the line. This issue has been resolved. (SPR00105284)
TC/VoiceAccess: Voicemail Not Working with Microsoft Exchange
Updates
Microsoft Exchange 2010, Service Pack 2, Rollup 6, or Service Pack 3 used to cause issues with
voicemail. This issue has been resolved. (SPR00105284)
TC/SNMP: KCS Performance Counters Disabled
Occasionally, TCLib would fail and KCS performance counters would be disabled. This issue
has been resolved. (SPR00113553)
Fax over IP: Empty Voicemail
When silence suppression was used by IP environment, KCS Fax over IP used to create empty
voicemails. This issue has been resolved. (SPR00123650)
Fax over IP: Out-of-Sequence Packet Handling
KCS FoIP used to drop out-of-sequence packets that were received too early. Handling of out-
of-sequence packets has been improved. (SPR00119704)
Fax over IP: Faxes Lost Without Warning
KCS FoIP used to send a positive response to a remote fax even if a message from the remote
fax could not be stored in TCOSS (because its number series ran out). (SPR00113979)
This issue has been resolved. The call is now disconnected, the sending fax machine gets an
error (T.30 Disconnect during training), and an event log entry is created.
Tandem Server: Remote Disk Access Timeout
After a remote disk access timeout, disk update would not start until the TCOSS running on
the secondary server is manually restarted. This occasionally happens in high load situations,
particularly on virtual environment. This issue has been resolved. (SPR00092990)