Kofax Communication Server 9.1 - Manual (Page 14)

Environment Guide Version 3.00.04
14 © Copyright Kofax, Inc. All information is subject to change without notice.
KCS Performance Counters
If you use Performance Counters on Windows Server 2008 64-bit version, you will have to start the service
“Performance Counter DLL Host” and set it to start automatically. See section 8.2 KCS Performance
Counters for details.
The tool TC/PerfLog supports only Mode-0 on Windows Server 2008 64-bit version. For details see the
TC/PerfLog Technical Manual.
TC/Web
When installing TC/Web on Windows Server 2008 x64 v ersion, you have to set “Enable 32-Bit Applications”
to true. See TC/Web Installation and Configuration Manual, section “Installation - Installation of Internet
Information Server: Part Two - Additional for Windows x64 Server 2008 and IIS7 ”.
Restrictions for Windows 2008 64-Bit Version
General restrictions of Windows Server 2008 apply
Acrobat Reader is not supported for document conversion; use the internal PDF converter for
conversion of PDF files (license “Converter PDF format to TCI” required, also for conversion PDF to
TIFF)
JetForm is not supported
No PS or PCL printer drivers instead of the KCS printer driver are supported for document conversion
4.3 Supported Software
No third-party server software (e.g. Exchange server, Notes s erver …) is allowed on a KCS server. This
kind of software might be hard to uninstall or to transfer to another system.
See also restrictions in TC/SP manual.
Provided that that the KCS server has sufficient RAM, the following software is allowed but not supported:
All Programs, Tools and Applications that are part of supported Windows operating systems
All Applications that are required for the document converter (TC/DC)
Control It (formerly named REMOTLY POSSIBLE) for remote installation and maintenance.
Other software may be used as well, but will not be tested by Kofax. In case of problems Kofax might
request to completely remove third-party software from our server to isolate the problem.