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Which hard- and software is supported, Kcs hardware, Kcs line server model 305 – Kofax Communication Server 9.1 User Manual

Page 12: Supported platforms, Support for windows server 2008 + 2008 r2, 1 kcs hardware, 2 supported platforms

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Environment Guide

Version 3.00.04

12

© Copyright Kofax, Inc. All information is subject to change without notice.

4. Which Hard- and Software Is Supported

4.1 KCS Hardware

KCS hardware is designed to the highest standards of availability and easy maintenance. It is optimized

and thoroughly tested with KCS applications. Therefore optimum support and troubleshooting is guaranteed

with KCS hardware. KCS takes the overall system responsibility for solutions with KCS hardware.

TC/Model 300 with Windows Server 2008 is not supported.

4.1.1

KCS Line Server Model 305

4.2 Supported Platforms

KCS software is supported on the following Windows platforms:

Windows Platform


KCS Package

XP, Vista, 7
x32 Version

Windows 7

x64 Version

2003, 2008
x32 Version

2008 + 2008 R2
x64 Version

Kofax Communication Server
(link and server components)

x

x

KCS Client Apps (TCfW
Communication Server Client)

x

x

KCS Client Apps (complete)

x

x

For details and restrictions see the following sections and the special package documentation.

4.2.1

Support for Windows Server 2008 + 2008 R2

In general, all currently supported components of the KCS Server Package 7.84.xx or later, of the KCS

Link Package 2.32.xx or later, and the TCfW Communication Server Client application (part of KCS

Client Applications 5.26.xx or later) work properly on a Windows Server 2008 (non-R2) based computer.

All currently supported components of the KCS Server Package 7.88.xx or later, of the KCS Link

Package 2.36.xx or later, and the TCfW Communication Server Client application (part of KCS Client

Applications 5.30.xx or later) work properly on a Windows Server 2008 R2 based computer.

Components that approach their end of sales might NOT be supported.

The upgrade from Windows Server 2003 is NOT supported; only new installations on Windows Server

2008 are.

The upgrade from Windows Server 2008 64 bit to 2008 R2 is supported. (TC/SNMP might not work; see

TC/SNMP Manual for troubleshooting).

TC/Model 300 with Windows Server 2008 is NOT supported.