Chauvet Indoor Furnishings - Manual (Page 16)

Page 16 of 20 COLORrail™ IRC User Manual (Rev. 02)
5. T
ECHNICAL
I
NFORMATION
General Maintenance
Dust build up reduces light output performance and can cause overheating. This can lead
to reduction of the light source’s life. To maintain optimum performance and minimize
wear, you should clean your lighting fixtures at least twice a month. However, be aware
that usage and environmental conditions could be contributing factors to increase the
cleaning frequency.
To clean this fixture, follow the instructions below:
 Unplug the fixture from power.
 Wait until the fixture is cold.
 Use a vacuum (or dry compressed air) and a soft brush to remove dust collected on
the external surface.
 Apply the solution directly to a soft, lint free cotton cloth or a lens cleaning tissue.
General Troubleshooting
Symptom Possible Cause Possible Action
Circuit breaker or
fuse keeps blowing
 Excessive load on the
circuit
 Make sure that the total load does not exceed 80% of the
breaker or fuse nominal current
 Short circuit along the
power lines
 Check the power lines and power cords
Product does not
power up
 No energy on power outlet  Check power outlet
 Change to another outlet
 Loose or damaged power
cord
 Check the power cord
 Blown
fuse
 Replace blown fuse with a good one of the same type and
rating
 Internal
problem
 Send product for repair
Fixture does not
respond to DMX
 Wrong starting address on
the fixture
 Set the correct starting address on the fixture
 Use the right fader(s) on the controller
 Wrong DMX personality on
the fixture
 Set the correct DMX fixture’s personality
 Assign the faders accordingly
 Wrong polarity setting on
the DMX controller
 Change the signal polarity on the controller
 Loose or damaged DMX
cable
 Check the DMX cable before the faulty unit
 Internal
problem
 Send product for repair
Intermittent DMX
Problems
 Signal cables are not DMX
compatible
 Replace non DMX cables with true DMX cables
 Interference with AC or
radio signals
 Keep DMX cables away from AC wires or radio equipment
 DMX cable too long  Install an optically coupled DMX amplifier right before the
fixture with intermittent problems
 Too many fixtures
connected
 Install an optically coupled DMX amplifier after unit #32
 Terminator not connected  Install a terminator, as indicated in the “DMX Primer” section.
If you still experience problems after trying the above solutions, contact
CHAUVET® Technical Support.