Guarantee terms – FRITSCH ANALYSETTE 18 User Manual
Page 34
This guarantee excludes any costs for transport, packaging or travel that
accrue in the event the product must be sent to us or in the event that
one of our specialist technicians is required to come to your site. Any
servicing done by persons not authorised by us and any use of parts that
are not original FRITSCH accessories and spare parts will void the guar-
antee.
The guarantee period will neither extend nor will a new period of guar-
antee begin in the event that a claim is placed against the guarantee.
Please provide a detailed description of the type of error or the com-
plaint. If no error description is enclosed, we shall interpret the shipment
as an assignment to remedy all recognisable errors or faults, including
those not covered by the guarantee. Errors or faults not covered by the
guarantee shall in this case be rectified at cost.
We recommend reading the operating manual before contacting us or
your dealer, in order to avoid unnecessary inconvenience.
Ownership of defective parts is transferred to us with the delivery of the
replacement part; the defective part shall be returned to us at buyer's
expense.
NOTICE!
Please note that in the event that the device must be
returned, the device must be shipped in the original Fritsch
packaging. Fritsch GmbH denies all liability for any damage
due to improper packaging (packaging not from Fritsch).
Any enquiries must include a reference to the serial number imprinted
on the type plate.
Costs not covered by the guarantee
Further information about the guar-
antee
Guarantee terms
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