COP-USA MC22-SDI - Manual (Page 22)

3.7. Network DVR FAQ
1) Question: unable to access the network video encoder
Check the network video encoder, PING to see if the IP is online.
Check the IP address, port number, user name, password on the Video Server.
And also if the Router and the Video Server are on the same IP structure. E.g 192.168.0.XXX
2) Question: It is connected but no Video
Check the video connection, and also if the camera has power and the Lens are not obstructed by any
object.
4) Question: No Video via Internet Browser
Check the network connection
Ping the IP
Possible reason: IP address conflict
Solution: Disconnect the Video Server from the LAN and reconnect to the PC and Reset the IP address.
Look for a different IP address that won’t conflict with any other device in the Network.
Possible reason: IP address in different subnets
Solution: Check the IP address and subnet mask of the server and gateway
Possible reason: web port is changed
Solution: Contact network administrator to obtain a port information
Possible reason: unknown
Solution: Reset server to the factory settings and re-connect to the network. The default IP address of
system is 192.168.1.100 (Default IP address of decoder system is 192.168.1.98).
3.7.1 Default parameters
3.7.1. 1 Network parameters
1) Network Video Server and IP Camera default parameters
Parameters Default
IP address 192.168.1.100
Subnet address 255.255.255.0