BUCHI Vacuum Controller V-855 - Manual (Page 21)

7 FAQ and troubleshooting
21 Distillation Record 1.2 Operation Manual
7 FAQ and troubleshooting
1. The software does not record the current measurement.
· Make sure that the connection status shows 'connected' (no red x at the plug symbol in the
lower right corner).
2. The software behavior is very slow after a longer recording time.
· Reduce the recording interval (data acquisition per time). This will significantly reduce the
amount of raw data which can speed up the program on older PC's.
3. How can I use the software on the same PC for different controllers or Rotavapor systems?
· Create a new user account within your Windows installation. Every user profile on a Windows
PC has its own default settings for the Distillation Record software.
4. There is no connection to the controller.
· Check the USB cable connection between the PC and the controller. Make sure that the
controller is switched on.
5. The controller is not properly recognized by the software.
· Check the USB cable connection between the PC and the controller. Reinstall the Distillation
Record software.
6. Where are the records saved?
· The path under which the records are saved can be seen from the settings tree in the software.
The default path is within your own data in the folder BUCHI > Distillation Record.