Brookfield Bath, Model TC-602 - Manual (Page 16)

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Section 8 - After-sale Support
All instruments requiring warranty service must be returned to Brookfield Engineering Laboratories, Inc. or
the Brookfield dealer from whom it was purchased. Obtain return authorization number prior to returning
bath for service. Transportation is at the purchaser’s expense. See Section 9 – Warranty, below.
For questions, repair or service in the United States, e-mail or return to:
Brookfield Engineering Labs., Inc.
11 Commerce Boulevard
Middleboro, MA 02346 USA
Telephone: 508-946-6200, Fax: 508-946-6262, E-mail: [email protected]
Website: www.brookfieldengineering.com
For repair or service outside the United States, consult Brookfield Engineering Laboratories, Inc. or
the dealer from whom you purchased the instrument.
For questions, repair or service in the United Kingdom, e-mail or return to:
Brookfield Viscometers Limited
1 Whitehall Estate
Flex Meadow
Pinnacles West
Harlow, Essex CM19 5TJ, United Kingdom
Telephone (44) 27/945-1774, Fax: (44) 27/945-1775, E-mail: [email protected]
Website: www.brookfield.co.uk
For questions, repair or service in Germany, e-mail or return to:
Brookfield Engineering Labs. Vertriebs GmbH
Hauptstrasse 18
D-73547 Lorch, Germany
Telephone: (49) 7172/927100, Fax: (49) 7172/927105, E-mail: [email protected]
Website: www.brookfield-gmbh.de
Section 9 - Warranty
Thank you for your purchase. We are confident it will serve you for a long time. Our warranty to you
is as follows:
The manufacturer agrees to correct for the original user of this product, either by repair, or at the
manufacturer’s election, by replacement, any defect that develops after delivery of this product
within the period as stated on the warranty card. In the event of replacement, the replacement unit
will be warranted for 90 days or warranted for the remainder of the original unit’s parts or labor
warranty period, whichever is longer.
If this product should require service, contact the manufacturer/suppliers’ office for instructions.
When return of the product is necessary, a return authorization number will be assigned and the
product should be shipped, transportation charges pre-paid, to the indicated service center. To
insure prompt handling, the return authorization number should be placed on the outside of the
package and a detailed explanation of the defect enclosed with the item.
This warranty shall not apply if the defect or malfunction was caused by accident, neglect,
unreasonable use, improper service, or other causes not arising out of defects in material or
workmanship. There are no warranties, expressed or implied, including, but not limited to, those of
merchantability or fitness for a particular purpose that extends beyond the description and period set
forth herein.
The manufacturer’s sole obligation under this warranty is limited to the repair or replacement of a
defective product and the manufacturer shall not, in any event, be liable for any incidental or
consequential damages of any kind resulting from use or possession of this product.
Some states do not allow: (A) limitations on how long an implied warranty lasts or (B) the exclusion
or limitation of incidental or consequential damages, so the above limitations or exclusions may not
apply to you. This warranty gives you specific legal rights. You may also have other rights that vary
from state to state.