Obihai OBi1000 User Guide User Manual

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OBi1000 User Guide

transferrable state, which is either the Connected or Holding state. If the highlighted call is transferrable, the soft
keys will include the "Transfer" option.

Figure 18: A connected call with the Transfer and Conference soft keys shown

Pressing the Transfer soft key starts off-‐hook dialing, prompting the user to enter the transfer target number and
subsequently placing the call to the dialed number. As such, the phone applies standard handling to all current calls
before playing the dial tone and displaying a dialog box to let the user enter the transfer target number.

The OBi user can abort the call transfer operation any time before the call transfer completes, but not after. While
entering the target number, the transfer operation will be aborted if the user dismisses the Dial Dialog before a
complete number is entered.

As soon as a complete transfer target number is entered, the transfer operation may not be aborted in the case of a
blind transfer. In the attended and semi-‐attended cases, the phone shows the complete call transfer dialog along
with the "Transfer Now" soft key option as shown in the next figure.

Figure 19: A complete call transfer dialog

The user may abort the pending transfer operation by dismissing this dialog by pressing the Home or Back Key. Once
aborted, the pending transfer operation is canceled but the call to the transfer target continues, albeit reverted to a
regular outgoing call. The user must explicitly end the call to the transfer target if they do not wish to continue with
it.

Ending the call to the transfer target at any time before the call transfer completes will cancel the pending call
transfer. The original call (with the transferee), which may have been placed on hold automatically as a result of

starting a call transfer, is not automatically resumed when call transfer is canceled -‐ the user must explicitly resume
the call to reconnect with the transferee party. If the transfer operation eventually fails after completion (from the
user's perspective), the original call with the transferee cannot be restored.