Obihai OBi1000 User Guide - Manual (Page 26)

OBi1000
User
Guide
Copyright
Obihai
Technology
26
4 Advanced Call Scenarios
Managing Multiple Calls with the Calls App
The
OBi1000
series
supports
as
many
calls
as
the
number
of
call
keys
defined
on
the
phone.
Since
a
call
key
may
only
be
defined
on
a
VLK,
this
call
limit
is
12
calls
on
the
OBi1032
and
24
on
the
OBi1062.
The
best
way
to
manage
your
current
calls
is
from
the
phone
GUI
within
the
calls
app,
which
shows
a
list
of
current
calls
on
the
phone.
Using
the
navigation
keys,
the
user
can
move
the
cursor
up
and
down
the
call
list
and
the
set
of
soft
keys
displayed
will
reflect
the
available
options
based
on
the
current
call
state.
The
calls
app
starts
automatically
when
a
new
call
starts,
if
it
is
not
already
running.
Otherwise,
it
updates
the
call
list
shown
on
the
screen
by
adding
an
entry
for
each
new
call.
You
may
hide
the
calls
app
(just
like
any
other
app)
by
pressing
the
home
key
at
any
time
or
the
back
key
when
in
the
first
screen
of
the
calls
app.
Dismissing
the
calls
app
does
nothing
to
the
current
calls;
each
call
will
continue
in
it’s
respective
current
state.
You
can
start
the
calls
app
manually
at
any
time
by
launching
it
from
the
home
screen.
The
picture
below
shows
a
typical
call
screen
with
three
calls;
the
call
being
highlighted
is
in
the
peer
ringing
state,
while
the
other
two
calls
are
in
the
holding
state.
Figure
17:
Snapshot
of
a
Calls
App
screen
with
three
calls;
the
last
is
partially
off
screen.
Transferring Calls
Transferring
a
call
with
remote
party
A
on
the
phone
involves:
a) Calling
another
party
(remote
party
B)
known
as
the
transfer
target
and
b) Connecting
A
and
B
while
the
phone
user
drops-­‐out
of
the
conversation.
Remote
party
A
is
known
the
transferee
while
the
local
OBi1000
user
is
the
transferor.
There
are
three
types
of
call
transfer:
1. Attended
Call
Transfer:
The
user
waits
for
B
to
answer
and
the
user
then
talks
to
B
first,
before
completing
the
call
transfer.
The
user
presses
the
"Transfer
Now"
soft
key
to
complete
the
call
transfer.
This
is
sometimes
called
consulted
transfer
or
transfer
with
consultation.
The
next
two
types
described
are
known
as
transfer
without
consultation.
2. Semi-­‐Attended
Call
Transfer:
The
user
waits
for
B's
phone
to
ring,
then
completes
the
call
transfer
before
B
answers.
The
user
presses
the
"Transfer
Now"
soft
key
to
complete
the
call
transfer.
3. Unattended
(Blind)
Call
Transfer:
The
call
transfer
is
completed
by
the
phone
as
soon
as
the
user
enters
B's
number,
without
waiting
for
it
to
ring.
The
user
does
not
need
to
press
any
additional
key
to
complete
the
call
transfer.
The
user
would
not
know
if
B
is
busy,
or
if
the
number
entered
is
valid
or
not.
To
transfer
a
call,
the
user
must
first
identify
the
call
to
transfer
by
highlighting
the
corresponding
entry
in
the
call
list
from
the
calls
app.
Hence
the
calls
app
must
be
running
and
active
on
screen.
The
call
must
also
be
in
a