Xpres Gem Tec User Manual
Page 8
FAQ
Q. Why is it difficult to get all of the Rhinestones into the template?
Q. The Stencil Film is not cutting correctly?
Q. When I click print the cutter does not respond?
Q. The Rhinestones do not lift from the template?
Q. Are there any fonts specific for this process?
A. The template holes need to be cut 0.2mm bigger than the size of the crystal for best results.
- The wrong size Rhinestone may have been selected in R-wear
- The diameter setting for the Rhinestone you are using should be set as shown in page 2
A. We suggest to use the Flock Blade (red tip) at approximately 250g force.
A. Make sure the Device Output Setting is set to print directly through the cutter, and not an
alternative printer.
- To change this setting, click File > Output Device Setup and change the ‘printer’ option.
A. You need to use the Gem Tec Application Film. Also when using this film smooth over the
Application Film with sufficient pressure to allow the Rhinestones to adhere/stick to the adhesive
film.
A. No, any font can be used however we find that engraving fonts work much better as they
consist of one single line rather than a double line when converting the text to Rhinestone/Dot
format. Engraving fonts can be downloaded from our website at www.xpres.co.uk/techsupport.
A. Yes, you can store and re-use the Stencils. We suggest to position the Stencils on the original
Application Film paper backing.
Q. Can I use the Stencil more than once?
For further information please contact Xpres Technical Support via Phone or Email:
01332 858 333
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