Troubleshooting – Vintage Cellars Magnum 12-Bottle User Manual
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Note: Never leave a stopper assembly outside of a bottle. Air will come in contact with the wine inside the
wine tube and faucet assembly, beginning the oxidation process and possibly exposing the system to
bacteria.
Cabinet Exterior
Wood Units: All WineKeeper wooden cabinets are finished with a durable catalyzed finish. These
cabinets can be cleaned with a soft cloth and small amount of warm soapy water. Avoid using excessive
amounts of water, as this may cause the finish to peel or flake over time. Do not use abrasive cleaners or
products containing harsh solvents.
Plastic and Metal Laminates including Stainless Steel: These products tend to resist most solvent-based
cleaners, so it is recommended that their use be limited. Warm soapy water is the recommended cleaning
method for these units. A number of specialty products designed to clean these types of materials are
readily available through kitchen and restaurant supply firms, but do not use abrasive cleaners.
Cabinet Interior / Glass
All WineKeeper interiors can be cleaned with warm soapy water. DO NOT USE any abrasive cleaners.
Stubborn stains may need to be cleaned with products similar to 409
TM
. These products MUST NOT
contain solvents, as this will seriously mar the interior surfaces! The glass on the unit can be cleaned with
any product similar to Windex
TM
. Silicone sprayed into each door track will assist door operation. Sliding
glass doors can be removed from the cabinet by first lifting the glass upwards, then pulling the bottom of
the glass towards you, and down. (Make sure that all glass doors are replaced in the correct track. Failure
to do so may result in a change of interior temperatures and refrigeration efficiency).
Troubleshooting
If you are experiencing problems with your WineKeeper, please read over the information included in this
manual before calling us at 855.511.5113.
Finding a Nitrogen Leak
Checking Supply Hose and Tubing
Visually check all tubes for cracks or holes.
Checking the Regulator (must be original WineKeeper regulator for safety and performance):
1. Disconnect the quick-connect fitting on the supply tube where it joins the regulator.
2. Turn on the cylinder. (Make a note of the pressure registered on the regulator gauge).
3. Turn off the cylinder.
4. Wait 20-30 minutes, if the pressure registered on the regulator has dropped, the problem is in the
regulator.