Vintage Cellars Platinum Split Owners Manual - Manual (Page 23)

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1. AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY EXPRESSLY DISCLAIMED. Some states do not allow
the exclusion or limitation of incidental or consequential damages, or allow limitations on how long an
implied warranty lasts, so the above limitations or exclusions may not apply to you. This limited warranty
gives you specific legal rights, and you may have other rights, which vary from state to state.
2. Failure of the End User to comply with all of the Product Installation Requirements, Maintenance
Requirements and End User Requirements may, at WhisperKOOL’s sole discretion, void this limited
warranty.
3. No one has any authority to add to or vary the limited warranty on this Product.
3. Maintenance Requirements
The End User is responsible for checking the coils on the condenser unit and vacuuming them every three months
to maintain them free of debris. It is the End User’s responsibility to clean off any accumulated dust, lint, or other
debris from the front and rear intake grills; failure to do this on a regular basis will restrict the airflow and may
affect the Product’s ability to function properly. Periodically cleaning the Product’s vents will help assure maximum
cooling efficiency. The drain tube must also be checked and kept clean and free of debris and mold to maintain
proper performance.
Mold is a natural living organism in the environment. It exists in the air in the form of microscopic spores that move
in and out of buildings through doors, windows, vents, HVAC systems and anywhere else that air enters. Once it is
discovered, mold must be addressed quickly and appropriately. Delayed or improper treatment of mold issues can
result in costly and reoccurring repairs. If the End User suspects a mold problem, it is always best to hire a qualified
and experienced mold remediation specialist.
4. Additional End User Costs And Responsibilities
Terms and conditions for replacing the Product that is being evaluated for limited warranty.
1. After evaluation by a certified HVAC/R technician and the Product is found to be un-repairable in the field,
contact WhisperKOOL Customer Service to arrange for replacement under the warranty guidelines. When
a claim for warranty is submitted for a condenser skid, the End User must purchase a new condenser
skid from WhisperKOOL at retail price. Upon installation of the new condenser skid by a certified HVAC/R
Technician, the HVAC/R Technician must complete the Installation Checklist and End User must submit the
Installation Checklist to WhisperKOOL Customer Service for approval. The original condenser skid must be
returned within 21 days to WhisperKOOL for failure analysis. If the Installation Checklist is approved and the
failure is evaluated as defective and not installation error or other reason, the End User will be refunded for
the cost of the replacement skid.
2. If the Product failure is evaluated and it is determined that it is an installation error or other reason, all costs,
including shipping will be the responsibility of the End User.
The following items are not covered under any warranty and are the sole responsibility of the End User:
A. End Users should satisfy themselves that the Product they are purchasing is suitable for their particular
needs and requirements, and thus no responsibility will be placed with WhisperKOOL for the End User’s
decisions in this regard.
B. End Users must assure that the product is installed by a certified HVAC/R technician. Failure to do so will
result in Voiding the Limited Warranty.
C. It is the End User’s responsibility to secure safe haven/storage for ANY AND ALL items that are being kept
and stored in the End User’s wine cellar, including any Product. WhisperKOOL takes no responsibility for
the safety and preservation of the aforementioned items in the event that the environment becomes
unsuitable to maintain a proper storage environment.
D. End User is responsible for initial installation costs, including, but not limited to, labor costs and the cost of
any additional parts necessary to complete the installation.
E. End User is responsible for all costs incurred for the installation and/or removal of the Product, or any part
thereof, unless such cost has been agreed by WhisperKOOL to be a warranty repair prior to the work being
performed.