Vintage Cellars Platinum Split Owners Manual - Manual (Page 20)

PS 033114
Page 18 | 1-800-343-9463
TECHNICAL ASSISTANCE
WhisperKOOL Customer Service is available Monday through Friday from 8:00 a.m. to 4:00 p.m. Pacific Time.
The customer service representative will be able to assist you with your questions and warranty information more
effectively if you provide them with the following:
• The model and serial number of your WhisperKOOL systems.
• Location of unit and installation details, such as ventilation, ducting, construction of your wine cellar, and
room size. Photos of the cellar and installation location may be needed.
Contact WhisperKOOL Customer Service
1738 E. Alpine Ave
Stockton, CA 95205
www.WhisperKOOL.com
Email: [email protected]
Phone: (209) 466-9463
US Toll Free 1(855) 235-5271
Fax (209) 466-4606
WhisperKOOL offers accessories to enhance and customize your wine cooling unit.
Exterior Grille
Protects the evaporator unit from the weather elements when placed on the exhaust side.
Condensate Pump Kit
The condensate pump kit is designed as an automatic condensate removal pump for water dripping out of our
evaporator units’ drain line. The pump is controlled by a float/switch mechanism that turns the pump on when
approximately 2-1/4” of water collects in the tank, and automatically switches off when the tank drains to approximately
1-1/4”. The condensate pump kit allows the excess condensate to be pumped up to 20ft away from the unit.
Ducting Kit
This kit allows the exhaust side of the unit to be ducted to an area (most cases outside) that the additional heat will not
matter.
Accessories can be purchased at www.whisperkool.com
ACCESSORIES FOR COOLING UNITS