Kontron CP381 - Manual (Page 15)

CP381 Preface
ID 24107, Rev. 01 © 2002 PEP Modular Computers GmbH Page xv
Two Year Warranty
PEP Modular Computers grants the original purchaser of PEP products a TWO YEAR LIMITED
HARDWARE WARRANTY as described in the following. However, no other warranties that may be
granted or implied by anyone on behalf of PEP are valid unless the consumer has the express
written consent of PEP Modular Computers.
PEP Modular Computers warrants their own products, excluding software, to be free from man-
ufacturing and material defects for a period of 24 consecutive months from the date of pur-
chase. This warranty is not transferable nor extendible to cover any other users or long-term
storage of the product. It does not cover products which have been modified, altered or re-
paired by any other party than PEP Modular Computers or their authorized agents. Further-
more, any product which has been, or is suspected of being damaged as a result of negligence,
improper use, incorrect handling, servicing or maintenance, or which has been damaged as a
result of excessive current/voltage or temperature, or which has had its serial number(s), any
other markings or parts thereof altered, defaced or removed will also be excluded from this war-
ranty.
If the customer’s eligibility for warranty has not been voided, in the event of any claim, he may
return the product at the earliest possible convenience to the original place of purchase, togeth-
er with a copy of the original document of purchase, a full description of the application the
product is used on and a description of the defect. Pack the product in such a way as to ensure
safe transportation (see our safety instructions).
PEP provides for repair or replacement of any part, assembly or sub-assembly at their own dis-
cretion, or to refund the original cost of purchase, if appropriate. In the event of repair, refunding
or replacement of any part, the ownership of the removed or replaced parts reverts to PEP
Modular Computers, and the remaining part of the original guarantee, or any new guarantee to
cover the repaired or replaced items, will be transferred to cover the new or repaired items. Any
extensions to the original guarantee are considered gestures of goodwill, and will be defined in
the “Repair Report” issued by PEP with the repaired or replaced item.
PEP Modular Computers will not accept liability for any further claims resulting directly or indi-
rectly from any warranty claim, other than the above specified repair, replacement or refunding.
In particular, all claims for damage to any system or process in which the product was em-
ployed, or any loss incurred as a result of the product not functioning at any given time, are
excluded. The extent of PEP Modular Computers liability to the customer shall not exceed the
original purchase price of the item for which the claim exists.
PEP Modular Computers issues no warranty or representation, either explicit or implicit, with
respect to its products’ reliability, fitness, quality, marketability or ability to fulfil any particular
application or purpose. As a result, the products are sold “as is,” and the responsibility to ensure
their suitability for any given task remains that of the purchaser. In no event will PEP be liable
for direct, indirect or consequential damages resulting from the use of our hardware or software
products, or documentation, even if PEP were advised of the possibility of such claims prior to
the purchase of the product or during any period since the date of its purchase.
Please remember that no PEP Modular Computers employee, dealer or agent is authorized to
make any modification or addition to the above specified terms, either verbally or in any other
form, written or electronically transmitted, without the company’s consent.