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Mopar® parts, Reporting safety defects, In the 50 united states and washington, d.c – Jeep 2014 Cherokee - Owner Manual User Manual

Page 665: In canada

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MOPAR® PARTS

MOPAR® fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.

REPORTING SAFETY DEFECTS

In The 50 United States And Washington, D.C.

If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.

If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy

campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.

To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–9153),
or go to http://www.safercar.gov; or write to: Admini-
strator, NHTSA, 1200 New Jersey Avenue, SE., West Build-
ing, Washington, D.C. 20590. You can also obtain other
information about motor vehicle safety from http://
www.safercar.gov.

In Canada

If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/

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IF YOU NEED CONSUMER ASSISTANCE

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