AVer FD2000 - Manual (Page 48)

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Troubleshooting
Here are some useful tips on how to solve some common problems.
Problem Solution
I forgot the account and password for
FD2000. How can I go back to default
setting?
Please refer to the manual of “Factory Default setting”
description.
How can I record video clip from Web
GUI?
We don’t support recording on IE. Please use the
attached free NXU Lite software in CD to record.
I have updated new firmware but the
firmware version on web GUI doesn’t
change to the updated one.
After finishing firmware update, please clean up the
cookie history.
When I reset the FD2000 to default, I
couldn’t change Gateway number from IP
finder utility.
Users can change Gateway number from IP finder
utility only when choosing Static, instead of DHCP.