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Other information, English – Samsung 430 User Manual

Page 34

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other Information

Issues

Solutions and Explanations

Poor picture

First of all, please perform the

Picture Test

and confirm that your TV is properly displaying the test image,

(go to MENU

- Support - Seif Diagnosis

-

Picture Test)

(p. 22)

if the test image is properly displayed, the poor picture may be caused by the source or signal.

The TV image does not look as good as it

did in the store.

« If you have an analog cable/sateilite box, upgrade to an HD digital set top box. Use HDMI or

Component cables to deliver HD (high definition) picture quality.

« Cable/Satellite subscribers: Try HD stations from the channel line up.

« Antenna connection: Try HD stations after performing Auto program.

Many HD channels are up scaled from SD (Standard Definition) contents.

« Adjust the Cable/Sat box video output resolution to 1080i or 720p.

The picture is distorted: macro block error,

small block, dots, pixelization.

« Compression of video contents may cause picture distortion, especially in fast moving pictures such as

sports and action movies.

« Low signal level can cause picture distcrtion. This is not a TV problem.

« Mobile phones used dose to the TV (up to 3.3 ft) may cause noise in picture on analog and digital TV.

Color is wrong or missing.

« If you’re using Component connection, make sure the component cables are connected to the correct

jacks. Incorrect or loose connections may cause color problems or a blank screen.

There is poor colcr or brightness.

« Adjust the

Picture

options in the TV menu, (go to

Picture

mode /

Color / Brightness / Sharpness)

(p.

15)

• Adjust Energy Saving option in the Setup menu (p. 21)

• Try resetting the picture to view the default picture settings, (go to MENU - Picture - Picture Reset) (p.

17)

There is a dotted line on the edge of the

screen.

• If the picture size is set to Screen Fit, change it to 16:9 (p. 16).

« Change cable/sateilite box resolution.

The picture is black and white.

« If you are using an AV composite input, connect the video cable (yellow) to the Green jack of component

input 1 on the TV.

When changing channels, the picture

freezes or is distorted or delayed.

« If connected to a cable box, please try to reset it. (reconnect the AC cord and wait until the cable box

reboots. It may take up to 20 minutes)

« Set the output resolution of the cable box to 1080i or 720p.

Sound Problem

First of all, please perform the Sound Test to confirm that your TV audio is properly operating,

(go to MENU - Support - Self Diagnosis - Sound Test) (p. 22)

If the audio is OK, the sound problem may caused by the source or signal.

There is no sound or the sound is too low

at maximum volume.

« Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) connected to your TV.

The picture is good but there is no sound.

• Set the Speaker Select option to TV Speaker in the Sound menu (p. 18).

« If you are using an external device, make sure the audio cables are connected to the correct audio input

jacks on the TV.

« If you are using an external device, check the device’s audio output option (ex. you may need to change

your cable box’s audio option to HDMI when you have a HDMI connected to your TV).

« If you are using a DVI to HDMI cable, a separate audio cable is required.

« If your TV has a headphone jack, make sure there is nothing plugged into it.

« Reboot the connected device by reconnecting the device’s power cable.

The speakers are making an inappropriate

noise.

« Check cable connections. Make sure a video cable is not connected to an audio input.

« For antenna or Cable connections, check the signal strength. Low signal level may cause sound

distortion.

• Perform the Sound Test as explained above.

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