Getting help – Sony PCG-735 User Manual
Page 101
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Getting Help
Sony provides several support options for your Sony computer. When
you have questions about your computer and the preinstalled software,
check these sources for ariswers, in the following sequence:
1
VAloWotebook
Computer Getting
Started
7'
VAlON^boo^
Computer User
Guide
(this manual)
6
Manuals and
online help files
that may
- accompany your
preinstalled
software
4 knowledge
Database
5~
Firsf Aid^“!«
Explains how to set up and upgrade your computer.
The
User Guide
is an electronic document that
iiKludes the contents of
Getting Started.
It also
includes mstructions for using the computer's audio
and video applications and the telephone support
numbers for your preinstalled software titles. You
can access this guide from the Windows Start menu.
Most of the manuals for preinstalled software are
located on your hard disk drive as online help files.
You can access the otUine help files from the Help
menu in the specific applicatioa A printed manual is
available for some applications.
Provides instant access to information on commonly
encountered problems. Enter a description of your
problem and the Knowledge Database searches for
the corresponding solutions online. You can access
the Sony knowledge Database at;
This program is preinstalled on your hard disk. It
intercepts crashes caused by Windows applications.
Ends and Exes startup problems for most installed
applications, uses a knowledge base to End and fix
additional problems, and automatically backs up
your computer's critical configuration files.
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