Dell Inspiron 1520 (Mid 2007) - Manual (Page 128)

128
Troubleshooting
1 Click Start→ All Programs→ Accessories→ Program Compatibility
Wizard → Next.
2 Follow the instructions on the screen.
Windows Vista
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1 Click Start → Control Panel→ Programs→ Use an older program
with this version of Windows.
2 In the welcome screen, click Next.
Follow the instructions on the screen.
A solid blue screen appears
T URN THE COMPUTER OFF — If you are unable to get a response by pressing a
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.
Dell MediaDirect problems
C HECK THE D ELL M EDIA D IRECT HELP FILE FOR INFORMATION — Use the Help
menu to access Dell MediaDirect Help.
T O PLAY MOVIES WITH D ELL M EDIA D IRECT , YOU MUST HAVE A D V D DRIVE AND
THE D ELL D V D P LAYER — If you purchased a DVD drive with your computer,
this software should already be installed.
V IDEO Q UALITY PROBLEMS — Turn off the Use Hardware Acceleration option.
This feature takes advantage of the special processing in some graphics cards
to reduce processor requirements when playing DVDs and certain types of
video files.
C ANNOT PLAY SOME MEDIA FILES — Because Dell MediaDirect provides access
to media files outside the Windows operating system environment, access to
licensed content is restricted. Licensed content is digital content that has
Digital Rights Management (DRM) applied to it. The Dell MediaDirect
environment cannot verify the DRM restrictions, so the licensed files cannot
be played. Licensed music and video files have a lock icon next to them. You
can access licensed files in the Windows operating system environment.