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Dell AX4-5 User Manual

Page 66

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66

Troubleshooting

Cluster Services may
not operate correctly
on a cluster running
Windows Server 2008
when the Internet
Firewall enabled.

The Windows
Internet Connection
Firewall is enabled,
which may conflict
with Cluster Services.

Perform the following steps:

1

On the Windows desktop, right-
click My Computer and click
Manage.

2

In the Computer Management
window, double-click Services.

3

In the Services window, double-
click Cluster Services.

4

In the Cluster Services window,
click the Recovery tab.

5

Click the First Failure drop-down
arrow and select Restart the
Service.

6

Click the Second Failure drop-
down arrow and select Restart the
service.

7

Click OK.

Public network clients
cannot access the
applications or
services that are
provided by the
cluster.

One or more nodes
may have the Internet
Connection Firewall
enabled, blocking
RPC communications
between the nodes.

Configure the Internet Connection
Firewall to allow communications
that are required by the WSFC and
the clustered applications or services.

Table A-1.

General Cluster Troubleshooting (continued)

Problem

Probable Cause

Corrective Action