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Using cds and dvds, Cd or dvd problems, If you cannot play a cd, cd-rw, or dvd – Dell Inspiron 1100 User Manual

Page 56

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56

Using CDs, DVDs, and Other Multimedia

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.dell.com | support.dell.com

Using CDs and DVDs

For information about using CDs and DVDs in your computer, see the Tell
Me How
help file. To access the help file, see page 80.

CD or DVD Problems

If you cannot play a CD, CD-RW, or DVD

NOTE: Because of

different worldwide file
types, not all DVD titles
work in all DVD drives.

High-speed CD drive vibration is normal and may cause noise. This noise
does not indicate a defect with the drive or the CD.

E

NSU R E

T H A T

W

IN D O W S ®

RE C O G NI Z E S

THE

D R IV E

— Click the Start

button and click My Computer. If the drive is not listed, perform a full scan with

your antivirus software to check for and remove viruses. Viruses can sometimes

prevent Windows from recognizing the drive. Insert a bootable disk and restart the

computer. Verify that the

light is blinking, indicating normal operation.

T

R Y

A N O T HE R

DI S C

— Insert another disc to eliminate the possibility that the

original disc is defective.
E

NSU R E

T H A T

T HE

CD

IS

S N A P P ED

T O

THE

S P I N DL E

O N

THE

CD

D R I VE

T R A Y

A

D J US T

T H E

W

IN D O W S

V O L UM E

C O NT R O L

— Double-click the speaker icon

in the lower-right corner of your screen. Ensure that the volume is turned up and

that the sound is not muted.
C

L E A N

THE

D R IV E

OR

D IS C

— See "Cleaning Your Computer" in the Tell Me

How help file for instructions. To access the help file, see page 80.

If you cannot eject the CD, CD-RW, or DVD drive tray

1

Ensure that the computer is shut down and turned off (see page 40).

2

Straighten a paper clip and insert one end into the eject hole at the front of the

drive; push firmly until the tray is partially ejected.

3

Gently pull out the tray until it stops.

If you hear an unfamiliar scraping or grinding sound

• Ensure that the sound is not caused by the program that is running.
• Ensure that the disk or disc is inserted properly.