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External keyboard problems, Unexpected characters, External keyboard problems unexpected characters – Dell Inspiron 1100 User Manual

Page 53

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Using the Keyboard and Touch Pad

53

External Keyboard Problems

NOTE: When you attach

an external keyboard, the
integrated keyboard
remains fully functional.

C

HE C K

T H E

K EY B O AR D

C AB L E

— Shut down the computer (see page 40).

Disconnect the keyboard cable and check it for damage. Firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the keyboard

directly to the computer.
C

HE C K

T H E

EX T E R NA L

KE Y B OA R D

1

Shut down the computer (see page 40), wait 1 minute, and turn it on again.

2

Verify that the numbers, capitals, and scroll lock lights on the keyboard blink

during the boot routine.

3

From the Windows

®

desktop, click the Start button, point to All Programs, point

to Accessories, and click Notepad.

4

Type some characters on the external keyboard and verify that they appear on the

display.

If you cannot verify these steps, you may have a defective external keyboard.
T

O

V E R IF Y

T H A T

T H E

P R O BL E M

IS

W I T H

T H E

EX T E R N AL

K E YB O A RD

,

C HE C K

T H E

I NT E G R A T ED

K EY B O AR D

1

Shut down the computer (see page 40).

2

Disconnect the external keyboard.

3

Turn on the computer.

4

From the Windows desktop, click the Start button, point to All Programs, point

to Accessories, and click Notepad.

5

Type some characters on the external keyboard and verify that they appear on the

display.

If the characters appear now but did not with the external keyboard, you may have a

defective external keyboard. Contact Dell (see page 126).

Unexpected Characters

D

IS AB L E

T H E

N UM ER I C

K E YP A D

P

ress

to disable the numeric

keypad if numbers are displayed instead of letters. Verify that the numbers lock light

is not lit.