Dell Dimension 4500S - Manual (Page 6)

Reinstalling Drivers
A driver is a software program that allows a hardware device controller to function properly and to communicate with the computer. Sometimes you can fix a
device problem by reinstalling its driver.
Using Windows
®
XP Device Driver Rollback
Windows XP Device Driver Rollback replaces a device driver with the previously installed version if you install a new driver that causes system instability. If
Device Driver Rollback does not resolve the problem, then try using
System Restore to return your operating system to the operating state it was in before
you installed the new device driver.
To use Device Driver Rollback:
1. Click the Start button, and then right-click My Computer.
2. Click Properties.
3. Click the Hardware tab, and then click Device Manager.
4. In the Device Manager window, right-click the device for which the new driver was installed, and then click Properties.
5. Click the Drivers tab.
6. Click Roll Back Driver.
Using the Dell Dimension ResourceCD
If using Device Driver Rollback or System Restore does not resolve the problem, then reinstall the driver from the Dell Dimension ResourceCD:
1. With the Windows desktop displayed, insert the ResourceCD into the CD or DVD drive.
If this is your first time to use the ResourceCD, go to step 2 . If not, go to step 5 .
2. When the ResourceCD installation program starts, follow the prompts on the screen.
3. When the InstallShield Wizard Complete window appears, remove the ResourceCD and click Finish to restart the computer.
4. When you see the Windows desktop, reinsert the ResourceCD into the CD or DVD drive.
5. At the Welcome Dell System Owner screen, click Next.
A message stating that the ResourceCD is detecting hardware in your computer appears.
The drivers that are used by your computer are automatically displayed in the My Drivers—The ResourceCD has identified these components in your
system window.
6. Click the driver that you want to reinstall and follow the instructions on the screen.
If a particular driver is not listed, then that driver is not required by your operating system.
Resolving Software and Hardware Incompatibilities
Microsoft ® Windows ® XP IRQ conflicts occur if a device either is not detected during the operating system setup or is detected but incorrectly configured.
To check for conflicts on a computer running Windows XP:
1. Click the Start button, and then click Control Panel.
2. Click Performance and Maintenance, and then click System.
3. Click the Hardware tab, and then click Device Manager.
4. In the Device Manager list, check for conflicts with the other devices.
Conflicts are indicated by a yellow exclamation point (!) beside the conflicting device or a red X if the device has been disabled.
5. Double-click any conflicting device listed to bring up the Properties window to determine what needs to be reconfigured or removed from the Device
Manager.
Resolve these conflicts before checking specific devices.
6. Double-click the malfunctioning device type in the Device Manager list.
7. Double-click the icon for the specific device in the expanded list.
NOTICE: The Dell | Support website and the Dell Dimension ResourceCD provide approved drivers for Dell™ computers. If you install drivers obtained
from other sources, your computer might not work correctly.
HINT: The ResourceCD displays drivers only for the hardware that came on your computer. If you installed additional hardware, the drivers for the new
hardware might not be displayed by the ResourceCD. If those drivers are not displayed, exit the ResourceCD program. For drivers information, see the
documentation that came with that product.