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Printer problems, Scanner problems – Dell Latitude D630C (Late 2008) User Manual

Page 124

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124

Troubleshooting

AC Power Loss While the Computer Is Docked

If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port,

the computer immediately goes into low-performance mode.

Printer Problems

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as

you complete these checks.

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions in the

Product Information Guide.

NOTE:

If you need technical assistance for your printer, contact the printer’s

manufacturer.

E

NSURE

THAT

THE

PRINTER

IS

TURNED

ON

.

C

H E C K

T H E

PR I N T E R

C A B L E

C O N N E C T I O N S

• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and

the computer.

T

E S T

T H E

E L E C T R I CA L

O U T L E T

Ensure that the electrical outlet is working by

testing it with another device, such as a lamp.

V

E R I F Y

T H A T

T H E

P RI N TE R

I S

R E C O G N I Z E D

B Y

W

INDO WS

1 Click the Start button, click Control Panel, and then click Printers and

Other Hardware.

2 Click View installed printers or fax printers.

If the printer is listed, right-click the printer icon.

3 Click Properties and click the Ports tab. For a parallel printer, ensure that

the

Print to the following port(s): setting is LPT1 (Printer Port). For a

USB printer, ensure that the

Print to the following port(s): setting is USB.

R

E I N S TA L L

T H E

PR I N T E R

D R I V E R

See the printer documentation for

instructions.

Scanner Problems

Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 198) as

you complete these checks.