beautypg.com

Dell Latitude E5500 User Manual

Page 51

background image

Reinstalling Software

51

The System Recovery Options window appears.

3 Select a keyboard layout and click Next.
4 To access the recovery options, log on as a local user. To access the

command prompt, type administrator in the User name field, then
click OK.

5 Click Dell Factory Image Restore.

NOTE:

Depending upon your configuration, you may need to select Dell

Factory Tools, then Dell Factory Image Restore.

6 On the Dell Factory Image Restore welcome screen, click Next.

The Confirm Data Deletion screen appears.

NOTICE:

If you do not want to proceed with Factory Image Restore, click Cancel.

7 Click the checkbox to confirm that you want to continue reformatting the

hard drive and restoring the system software to the factory condition, then
click Next.
The restore process begins and may take 5 or more minutes to complete. A
message appears when the operating system and factory-installed
applications have been restored to factory condition.

8 Click Finish to restart the computer.

Using the Operating System Media

Before you Begin

If you are considering reinstalling the Windows operating system to correct a
problem with a newly installed driver, first try using Windows Device Driver
Rollback. See "Returning to a Previous Device Driver Version" on page 46. If
Device Driver Rollback does not resolve the problem, use Microsoft Windows
System Restore to return your operating system to the operating state it was
in before you installed the new device driver. See "Using Microsoft

®

Windows

®

System Restore" on page 48.

NOTICE:

Before performing the installation, back up all data files on your primary

hard drive. For conventional hard drive configurations, the primary hard drive is the
first drive detected by the computer.

To reinstall Windows, you need the Dell™ Operating System media and the
Dell Drivers and Utilities media.