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Troubleshooting, Tools – Dell Latitude E5500 User Manual

Page 27

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Troubleshooting

27

Troubleshooting

CAUTION:

To guard against the likelihood of electric shock, laceration by moving

fan blades, or other expected injuries, always unplug your computer from the
electrical outlet before opening the cover.

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions that shipped with your computer.

Tools

Power Lights

The two-color power-button light located on the front and on the top cover of
your laptop turns on and blinks or remains solid to indicate different states:

If the power light is off, the computer is either turned off or is not
receiving power.

If the power light is steady blue and the computer is not responding,
ensure that the display is connected and powered on.

If the power light is blinking blue, the computer is in standby mode. Press
a key on the keyboard, move the mouse, or press the power button to
resume normal operation. If the power light is blinking amber, the
computer is receiving electrical power, a device such as a memory module
or graphics card might be malfunctioning or incorrectly installed.

Beep Codes

Your computer might emit a series of beeps during start-up if the monitor
cannot display errors or problems. This series of beeps, called a beep code,
identifies a problem. One possible beep code consists of repetitive three short
beeps. This beep code tells you that the computer encountered a possible
motherboard failure.
If your computer beeps during start-up:

1 Write down the beep code.
2 Run the Dell Diagnostics to identify a more serious cause (see "Dell

Diagnostics" on page 36).