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Dell Latitude E5500 User Manual

Page 46

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46

Reinstalling Software

Reinstalling Drivers and Utilities

NOTICE:

The Dell Support website at support.dell.com and your

Drivers and

Utilities media provide approved drivers for Dell™ computers. If you install drivers
obtained from other sources, your computer might not work correctly.

Returning to a Previous Device Driver Version

Windows Vista:

1 Click the Windows Vista Start button

, and right-click Computer.

2 Click Properties→ Device Manager.

NOTE:

The User Account Control window may appear. If you are an

administrator on the computer, click Continue; otherwise, contact your
administrator to enter the Device Manager.

3 Right-click the device for which the new driver was installed and click

Properties.

4 Click the Drivers tab→ Roll Back Driver.

Windows XP:

1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager.
2 Right-click the device for which the new driver was installed and click

Properties.

3 Click the Drivers tab→ Roll Back Driver.

If Device Driver Rollback does not resolve the problem, then use System
Restore (see "Restoring Your Operating System" on page 48) to return your
computer to the operating state that existed before you installed the new
driver.

Using the Drivers and Utilities Media

If using

Device Driver Rollback or System Restore (see "Restoring Your

Operating System" on page 48) does not resolve the problem, reinstall the
driver from your Drivers and Utilities media.

1 With the Windows desktop displayed, insert your Drivers and Utilities

media.
If this is your first time to use the Drivers and Utilities media, go togo to
step 2. If not, go to step 5.