Dell Latitude E5500 User Manual
Page 39
Troubleshooting
39
I
F
THE
POWER
LIGHT
IS
BLINKING
BLUE
—
The computer is in standby mode.
Press a key on the keyboard, move the mouse, or press the power button to
resume normal operation.
I
F
THE
POWER
LIGHT
IS
BLINKING
AMBER
—
The computer is receiving
electrical power, a device might be malfunctioning or incorrectly installed.
•
Remove and then reinstall all memory modules (see your Service Manual
at support.dell.com).
•
Remove and then reinstall any expansion cards, including graphics cards
(see your Service Manual at support.dell.com).
I
F
THE
POWER
LIGHT
IS
STEADY
AMBER
—
There is a power problem, a device
may be malfunctioning or incorrectly installed.
•
Ensure that the processor power cable is securely connected to the system
board power connector (see your Service Manual at support.dell.com).
•
Ensure that the main power cable and the front panel cable are securely
connected to the system board connector (see your Service Manual at
support.dell.com).
E
LIMINATE
INTERFERENCE
—
Some possible causes of interference are:
•
Power, keyboard, and mouse extension cables
•
Too many devices connected to the same power strip
•
Multiple power strips connected to the same electrical outlet
Memory Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety information that shipped with your computer.
I
F
YOU
RECEIVE
AN
INSUFFICIENT
MEMORY
MESSAGE
—
•
Save and close any open files and exit any open programs you are not using
to see if that resolves the problem.
•
See the software documentation for minimum memory requirements. If
necessary, install additional memory (see your Service Manual at
support.dell.com).
•
Reseat the memory modules (see your Service Manual at
support.dell.com) to ensure that your computer is successfully
communicating with the memory.
•
Run the Dell Diagnostics (see "Dell Diagnostics" on page 36).