beautypg.com

Resolving software and hardware incompatibilities, Restoring your operating system – Dell XPS 400/Dimension 9150 User Manual

Page 59

background image

Troubleshooting Tools

59

Manually Reinstalling Drivers

1 After copying the required driver files to your hard drive, click the Start button and right-click

My Computer.

2 Click Properties.
3 Click the Hardware tab and click Device Manager.
4 Double-click the type of device for which you are installing the driver.
5 Double-click the name of the device for which you are installing the driver.
6 Click the Driver tab and click Update Driver.
7 Click Install from a list or specific location (Advanced) and click Next.
8 Click Browse and browse to the location to which you previously extracted the driver files.
9 When the name of the appropriate driver appears, click Next.

10 Click Finish and restart your computer.

Resolving Software and Hardware Incompatibilities

If a device is either not detected during the operating system setup or is detected but incorrectly
configured, you can use the Hardware Troubleshooter to resolve the incompatibility.
To resolve incompatibilities using the Hardware Troubleshooter:

1 Click the Start button and click Help and Support.
2 Type

hardware troubleshooter

in the Search field and click the arrow to start the search.

3 Click Hardware Troubleshooter in the Search Results list.
4 In the Hardware Troubleshooter list, click I need to resolve a hardware conflict on my

computer, and click Next.

Restoring Your Operating System

You can restore your operating system in the following ways:

Microsoft

®

Windows

®

XP System Restore returns your computer to an earlier operating state

without affecting data files. Use System Restore as the first solution for restoring your
operating system and preserving data files.

Dell PC Restore by Symantec restores your hard drive to the operating state it was in when
you purchased the computer. Dell PC Restore permanently deletes all data on the hard drive
and removes any applications installed after you received the computer. Use PC Restore only
if System Restore did not resolve your operating system problem.

If you received an Operating System CD with your computer, you can use it to restore your
operating system. However, using the Operating System CD also deletes all data on the hard
drive. Use the CD only if System Restore did not resolve your operating system problem.

WD741bk2.book Page 59 Thursday, July 20, 2006 10:44 AM