Network problems – Dell XPS 400/Dimension 9150 User Manual
Page 46
46
Solving Problems
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Network Problems
CAUTION:
Before you begin any of the procedures in this section, follow the safety instructions in the
Product Information Guide.
R
ESTART
THE
COMPUTER
—
1
Simultaneously press
2
Type u, press the keyboard arrow keys to highlight Shut down or Turn Off, and then press
3
After the computer turns off, reconnect the mouse cable as shown on the on the setup diagram for your
computer.
4
Start the computer.
T
EST
THE
MOUSE
—
Connect a properly working mouse to the computer, and try using the mouse.
C
HECK
THE
MOUSE
SETTINGS
—
1
Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2
Click Mouse.
3
Try adjusting the settings.
R
EINSTALL
THE
MOUSE
DRIVER
—
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
—
C
HECK
THE
NETWORK
CABLE
CONNECTOR
—
Ensure that the network cable is firmly inserted into
both the network connector on the back of the computer and the network jack.
C
HECK
THE
NETWORK
LIGHTS
ON
THE
BACK
OF
THE
COMPUTER
—
If the link integrity light is off,
that indicates no network communication exists. Replace the network cable. For a description of
network lights, see "Controls and Lights" on page 112.
R
ESTART
THE
COMPUTER
AND
LOG
ON
TO
THE
NETWORK
AGAIN
C
HECK
YOUR
NETWORK
SETTINGS
—
Contact your network administrator or the person who set up
your network to verify that your network settings are correct and that the network is functioning.
R
UN
THE
H
ARDWARE
T
ROUBLESHOOTER
—
WD741bk2.book Page 46 Thursday, July 20, 2006 10:44 AM