Dell C5765DN MFP Color Laser Printer User Manual

Page 44

4 Problem Solving

Fault Code: 027-708
Message:

[Cause]

A job is aborted by untrusted certificate of
the sender or recipient.

[Remedy] Ensure that the recipient's certificate is valid

and "Chain of Trust" could be established.
Make sure that the e-mail address of the
recipient and the e-mail address of his/her
certificate are the same. Ensure that the
sender's certificate is valid and "Chain of
Trust" could be established.

Fault Code: 027-779
Message:

Processing has been canceled
due to an error.

[Cause]

SMTP authentication via GSSAPI has failed
on Exchange Server 2003.

[Remedy] Register the service principal to the domain

controller of the domain which Exchange
Server 2003 belongs to.

1) Install the Windows Server 2003 Support

Tools to the domain controller.

http://support.microsoft.com/kb/
926027/

2)Execute the following command at the

command prompt of the domain
controller to register the service principal.

setspn -A smtp/2003>

Example:
setspn -A smtp/exchange.example.com host

UI Message

Cause and Remedy