beautypg.com

Troubleshooting your system, Safety first—for you and your system, External connections – Dell PowerEdge 1600SC User Manual

Page 39: Checking specific system problems

background image

Back to Contents Page

 

Troubleshooting Your System

Dell™ PowerEdge™ 1600SC Systems Installation and Troubleshooting Guide

 

  

 

If your system is not working as expected, begin troubleshooting by using the procedures in this section. This section guides you through some initial tests
and procedures that can solve basic system problems and provides troubleshooting procedures for components inside the system. Before you start any of the
procedures in this section, perform the following steps:

 

l

 

Read "

Running the System Diagnostics

" for information about running diagnostics.

l

 

Get the key to the system keylock.

 

Safety First—For You and Your System

 

The procedures in this guide require that you remove the cover and work inside the system. While working inside the system, do not attempt to service the
system except as explained in this guide and elsewhere in your system documentation. Always follow the instructions closely. Review all of the procedures in
"Safety Instructions" in your System Information Guide.

 

Observe the following precautions when working inside your system:

 

 

 

External Connections

 

Loose or improperly connected cables are the most likely source of problems for the system, monitor, or other peripherals (such as a printer, keyboard, mouse,
or other external equipment). A quick check of all the cable connections can easily solve many problems. See

Figure 2

-4

for the back-panel features and

connectors.

 

Checking Specific System Problems

1.

 

Turn off the system, including any attached peripherals, and disconnect the system from the electrical outlet.

2.

 

If the system is connected to a PDU, turn the PDU off and then on again.

 

If the PDU is not receiving power, plug it into another electrical outlet. If it still is not receiving power, try another PDU.

  

Safety First—For You and Your System

  

Troubleshooting Redundant Power Supplies

  

External Connections

  

Troubleshooting a Nonredundant Power Supply

  

Checking Specific System Problems

  

Troubleshooting System Cooling

  

Start-Up Routine

  

Troubleshooting Expansion Cards

  

System Orientation

  

Troubleshooting System Memory

  

Bezel

  

Troubleshooting the Diskette Drive

  

System Cover

  

Troubleshooting a CD Drive

  

Baffle

  

Troubleshooting a Tape Drive

  

Checking the Equipment

  

Troubleshooting Hard Drives

  

Inside the System

  

Troubleshooting a RAID Controller Card

  

Responding to a Systems Management Alert Message

  

Troubleshooting a Microprocessor

  

Troubleshooting a Wet System

  

Troubleshooting the System Board

  

Troubleshooting a Damaged System

  

Resetting Corrupted BIOS Configuration

  

Troubleshooting the System Battery

Read the "Safety Instructions" in your System Information Guide.

CAUTION:

The power supplies in this system produces high voltages and energy hazards, which can cause bodily harm. Only trained service

technicians are authorized to remove the system cover and access any of the components inside the system.

CAUTION:

See "Protecting Against Electrostatic Discharge" in the safety instructions in your System Information Guide before performing any

procedure that requires you to remove the cover.