Dell PowerVault 124T - Manual (Page 55)

l Verify that the autoloader operates correctly when properly configured and attached directly to a host
system using a cross-over cable.
l If all previous steps fail, see Contacting Dell .
Error
52 IP Stack Can't Free Memory
53 Stack DTrap Occurred
Loader Task Error Types
60 Drive Init Failed l Check support.dell.com for PowerVault 124T firmware updates.
l Check the TapeAlert log for more specific drive error information. Refer to Table 3 for recommended
actions.
l Power cycle the autoloader using the front panel power button and retry the operation.
l If all previous steps fail, see Contacting Dell .
61 Drive Login Error
62 Drive Logout/Unexpected Error
63 Drive Command Failed
64 Drive Response Timeout
65 Command Flushed From Queue
66 Drive Manager Not In Correct
State
67 Drive Reporting Not Ready
68 Autoclean Move Failed l Check the Remote Management Unit autoclean Configuration settings. Insure that a valid cleaning
cartridge is located at the configured location.
l Verify that the cleaning cartridge does not have labels or other matter placed anywhere on the
cartridge except where labels are expected to be placed.
l Try a different cleaning cartridge.
l If the operation fails with two different cleaning cartridges, see Contacting Dell .
69 Drive Unload Retry l Check the TapeAlert log for more specific drive error information. Refer to Table 3 for recommended
actions.
l Verify that the cleaning cartridge does not have labels or other matter placed anywhere on the
cartridge except where labels are expected to be placed.
l Try to load a different piece of media.
l Power cycle the autoloader using the front panel power button and retry the operation.
l If all previous steps fail, see Contacting Dell .
6D Drive Communications Error l Check support.dell.com for PowerVault 124T firmware updates.
l Check the TapeAlert log for more specific drive error information. Refer to Table 3 for recommended
actions.
l Power cycle the autoloader using the front panel power button and retry the operation.
l If all previous steps fail, see Contacting Dell .
6E Drive Communications Error
6F Loader Communication Error
Code Update Error Types
70 Failed to Send CUP Cmd to
Drive / No Response From Drive l Verify the firmware images for both the autoloader and drive are the most recent images located at
support.dell.com .
l Review the firmware update readme file provided with the firmware images.
Note: The recommended method for drive firmware update is through the host interface using the
DFU utility provided with the firmware images. The recommended method for loader firmware update
is through the Remote Management Unit.
l Verify all SAS cable connections between the host and autoloader.
l Verify no media in drive during update.
l Power cycle the autoloader using the front panel power button and retry the operation.
l If all previous steps fail, see Contacting Dell .
71 CUP Send Failed
72 Drive Update Failed, Media
Present
73 Image Size in Header Too Big
74 Block Erase Failed
75 Flash Program Failed
76 Header Corrupt
77 Checksum Error
78 Timeout During CUP
79 Reset During Drive Update
7A Unexpected Reset From Drive
7B Unexpected Message From PSP
7C Personality or Version Check
Failed
7D Error During Write Buffer
Command
7E Uncompressed EDC Failure
7F Image Processing Ended Early
Server Task Error Types
80 Unexpected Response or Data
Received l Verify the host backup application and device driver are at the latest supported revision at
support.dell.com .