Dell PowerVault NX3300 - Manual (Page 6)

Workaround To work around this issue, remove the operating system reinstallation media
immediately.
Error: -5002 Shows Unsupported Hardware
Configuration Error
Description The system is unable to locate a supported RAID controller.
Workaround To work around this issue, perform one of the following steps:
• Ensure that the disk controller card is connected to the internal drives and is
properly seated in the correct slot.
For more information about connecting the card, see the Owner’s Manual at
dell.com/support/manuals.
• Enter the PERC BIOS during the operating system boot operation and ensure
that the internal drive controller is functional.
For more information, see the PERC documentation at dell.com/support/
manuals.
• Ensure that your system supports an internal drive controller.
For information about the internal drive controllers supported on your system,
see the system hardware documentation at dell.com/support/manuals.
Error: -5003 Occurred While Creating An Operating
System Volume
Description Invalid operating system drive configuration. The layout of physical disks to be used
as operating system disks does not meet the required layout for the device.
Workaround To work around this issue, perform one of the following steps:
• Ensure that all drives in the operating system drive slots are correctly attached
and do not have data on them. Physical disks for the operating system must be
of the same type and must be greater than 120 GB.
• Enter the PERC BIOS during the operating system boot operation and ensure
that there are no foreign configurations, no data on the drives, the drives meet
the minimum size requirement, and are fully functioning and accessible.
For more information, see the PERC documentation at dell.com/support/
manuals.
Error: -5004 Occurred While Creating An Operating
System Volume
Description Drives in the slots dedicated for operating system drives are empty.
Workaround To work around this issue, perform one of the following steps:
• Ensure that all drives in the operating system drive slots are correctly attached
and do not have data on them. Physical disks for the operating system must be
of the same type and must meet the minimum size requirements.
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