General program problems, A program crashes, A program stops responding – Dell Inspiron 510m User Manual
Page 76: A solid blue screen appears, Error messages appear, Resolving other technical problems, A solid blue screen appears error messages appear

76
Solving Problems
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.dell.com | support.dell.com
General Program Problems
A program crashes
NOTE:
Software usually includes installation instructions in its documentation or on a floppy disk or CD.
A program stops responding
A solid blue screen appears
Error messages appear
Resolving Other Technical Problems
S
EE
THE
SOFTWARE
DOCUMENTATION
—
Many software manufacturers
maintain websites with information that may help you solve the problem. Ensure
that you properly installed and configured the program. Reinstall the program if
necessary.
E
ND
THE
PROGRAM
1
Simultaneously press
2
Click the Applications tab, and then select the program that is no longer
responding.
3
Click End Task.
T
URN
THE
COMPUTER
OFF
—
If the computer does not respond to a keystroke or
a proper shutdown (see page 32), press the power button until the computer
turns off. Press the power button again to restart the computer.
The computer restarts.
R
EVIEW
6 9 —
Look up the message and take
the appropriate action. See the software documentation.
G
O
TO
THE
D
ELL
S
UPPORT
WEBSITE
—
Go to support.dell.com for help with
general usage, installation, and troubleshooting questions.
D7898bk2.book Page 76 Friday, April 29, 2005 9:39 AM