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Dell Studio 1569 (Late 2009) User Manual

Page 59

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57

Using Support Tools

When the boot device list appears, highlight

3.

CD/DVD/CD-RW and press .
Select the

4.

Boot from CD-ROM option from

the menu that appears and press .
Type

5.

1 to start the CD menu and press

to proceed.
Select

6.

Run the 32 Bit Dell Diagnostics from

the numbered list. If multiple versions are

listed, select the version appropriate for

your computer.
Select the test you want to run.

7.

If a problem is encountered during a test,

8.

a message appears with an error code and

a description of the problem. Write down

the error code and problem description

and contact Dell (see “Contacting Dell” on

page 72).

NOTE: The Service Tag for your computer

is displayed at the top of each test screen.

The Service Tag helps you identify your

computer when you contact Dell.

When the tests are complete, close the test

9.

screen to return to the Choose An Option

window.
To exit the Dell Diagnostics and restart the

10.

computer, click Exit.
Remove the

11.

Drivers and Utilities disc.