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Dell diagnostics, When to use the dell diagnostics, Starting the dell diagnostics from your hard drive – Dell Vostro 420 (Late 2008) User Manual

Page 13: Identify the problem. (see "dell

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Troubleshooting

13

2 Type hardware troubleshooter in the search field and press

to start the search.

3 In the Fix a Problem section, click Hardware Troubleshooter.
4 In the Hardware Troubleshooter list, select the option that best describes

the problem and click Next to follow the remaining troubleshooting steps.

Windows Vista

®

:

1 Click the Windows Vista start button

, and click Help and Support.

2 Type hardware troubleshooter in the search field and press

to start the search.

3 In the search results, select the option that best describes the problem and

follow the remaining troubleshooting steps.

Dell Diagnostics

CAUTION:

Before you begin any of the procedures in this section, read the safety

information that shipped with your computer. For additional safety best practices
information, see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in this
section, and then run the Dell Diagnostics before contacting Dell for
assistance.
Start the Dell Diagnostics from your hard drive or from the

Drivers and

Utilities disc provided with your computer.

NOTE:

The

Drivers and Utilities disc is optional and may not ship with your

computer.

NOTE:

The Dell Diagnostics only operate on Dell computers.

Starting the Dell Diagnostics From Your Hard Drive

Before running the Dell Diagnostics, enter the system setup program (see
"System Setup Program" on page 129) to review your computer’s
configuration information, and ensure that the device you want to test is
displayed in the system setup program and is active.