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Dell Vostro 420 (Late 2008) User Manual

Page 11

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Troubleshooting

11

2

No memory modules
are detected.

• If two or more memory modules are

installed, remove the modules (see
"Replacing or Adding a Memory
Module" on page 104), and then r
einstall
one module and restart the computer. If
the computer starts normally, continue
to install additional memory modules
(one at a time) until you have identified
a faulty module or reinstalled all
modules without error.

• If available, install working memory of

the same type into your computer (see
"Replacing or Adding a Memory
Module" on page 104).

• If the problem persists, contact Dell (see

"Contacting Dell" on page 137).

3

Possible system board
failure.

Contact Dell (see "Contacting Dell" on
page 137).

4

RAM Read/Write
failure.

• Ensure that no special requirements for

memory module/connector placement
exist (see "Replacing or Adding a
Memory Module" on page 104).

• Ensure that the memory you are using is

supported by your computer.

• If the problem persists, contact Dell (see

"Contacting Dell" on page 137).

5

Real time clock failure.
Possible battery or
system board failure.

Replace the battery (see "Coin-Cell

Battery" on page 117).

• If the problem persists, contact Dell (see

"Contacting Dell" on page 137).

6

Video BIOS Test
Failure.

Contact Dell (see "Contacting Dell" on
page 137).

Code (repetitive
short beeps)

Description

Suggested Resolution