Error diagrams – CREATIVE NOMAD Zen XTRA User Manual
Page 97

FAQs and Troubleshooting C-7
Error Diagrams
If an error occurs, you may see any one of the following diagrams, indicating
the general nature of the problem.
Diagram
Likely Causes
Suggested Action
❍
unexpected power
loss while saving
settings
❍
download a newer
firmware version
❍
reload firmware
❍
call Technical Support
❍
physical defects
❍
numerous high-
impact shocks
❍
call Technical Support
❍
battery is too
depleted, player
cannot start up
❍
recharge the battery
❍
use DC power
❍
firmware corruption
❍
see actions for firmware
problems
❍
unexpected power
loss during audio file
transfer
❍
allow firmware to
complete the rebuilding
of the library