Dell OptiPlex 755 - Manual (Page 64)

64
Quick Reference Guide
2 If a problem is encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description and follow the instructions on the screen.
If you cannot resolve the error condition, contact Dell (see "Contacting
Dell"
in the User’s Guide ).
NOTE:
The Service Tag for your computer is located at the top of each test screen.
If you contact Dell, technical support will ask for your Service Tag. Your computer’s
Service Tag is listed in the System Info option in system setup. See "System Setup" in
the User’s Guide for more information.
3 If you run a test from the Custom Test or Symptom Tree option, click the
applicable tab described in the following table for more information.
Custom Test Tests a specific device. You can customize the tests you
want to run.
Symptom Tree Lists the most common symptoms encountered and
allows you to select a test based on the symptom of the
problem you are having.
Tab Function
Results Displays the results of the test and any error conditions
encountered.
Errors Displays error conditions encountered, error codes, and the
problem description.
Help Describes the test and may indicate requirements for running
the test.
Configuration Displays your hardware configuration for the selected device.
The Dell Diagnostics obtains configuration information for all
devices from system setup, memory, and various internal tests,
and it displays the information in the device list in the left pane
of the screen. The device list may not display the names of all
the components installed on your computer or all devices
attached to your computer.
Parameters Allows you to customize the test by changing the test settings.
Option Function