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Dell OptiPlex 755 User Manual

Page 62

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62

Quick Reference Guide

Start the Dell Diagnostics from either your hard drive or from the

Drivers and

Utilities media (an optional CD). See "Starting the Dell Diagnostics From
Your Hard Drive" on page 62 or "Starting the Dell Diagnostics From the
Drivers and Utilities CD (Optional)" on page 63 for mor
e information.

Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.

NOTE:

If your computer cannot display a screen image, contact Dell.

1 Shut down the computer. Turn on (or restart) your computer.
2 If the computer is connected to a docking device (docked), undock it. See

the documentation that came with your docking device for instructions.

3 Connect the computer to an electrical outlet.
4 Turn on the computer. When the DELL™ logo appears, press

immediately.

NOTE:

If you see a message stating that no diagnostics utility partition has been

found, run the Dell Diagnostics from your optional Drivers and Utilities CD. See
"Using the Drivers and Utilities Media" on page 78 for more information about the
optional Drivers and Utilities CD.

If you wait too long and the operating system logo appears, continue to
wait until you see the Microsoft

®

Windows

®

desktop. Then shut down

your computer and try again.

5 When the boot device list appears, highlight DiagnosticsBoot to Utility

Partition and press .

6 Press any key to choose a diagnostic option on your hard drive. The

resulting menu displays:

Test Memory - this takes you to the MPMemory Diagnostic

Test System - takes you to the Dell Diagnostic Utility

Exit - exits Diagnostics

7 Select

Test System

.

8 When the Dell Diagnostics Main Menu appears, select the test you want

to run (see "Dell Diagnostics Main Menu" on page 63).