Dell Precision T7400 (Late 2007) - Manual (Page 44)

44 Quick Reference Guide
A solid blue screen appears
T U R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a key on
your keyboard or moving your mouse, press and hold the power button for at least
8 to 10 seconds (until the computer turns off), and then restart your computer.
Other software problems
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N O R C O N T A C T T H E S O F T W A R E
M A N U F A C T U R E R F O R T R O U B L E S H O O T I N G I N F O R M A T I O N —
• Ensure that the program is compatible with the operating system installed on
your computer.
• Ensure that your computer meets the minimum hardware requirements needed to run
the software. See the software documentation for information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
B A C K U P Y O U R F I L E S I M M E D I A T E L Y
U S E A V I R U S - S C A N N I N G P R O G R A M T O C H E C K T H E H A R D D R I V E , F L O P P Y D I S K S ,
C D S , O R D V D S
S A V E A N D C L O S E A N Y O P E N F I L E S O R P R O G R A M S A N D S H U T D O W N Y O U R
C O M P U T E R T H R O U G H T H E S T A R T M E N U
Memory Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
I F Y O U R E C E I V E A N I N S U F F I C I E N T M E M O R Y M E S S A G E —
• Save and close any open files and exit any open programs you are not using to see if
that resolves the problem.
• See the software documentation for minimum memory requirements. If necessary,
install additional memory (see "Installing a Memory Module" in your User’s Guide).
• Reseat the memory modules (see "Removing the Front Panel" in your User’s Guide)
to ensure that your computer is successfully communicating with the memory.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 33).
I F Y O U E X P E R I E N C E O T H E R M E M O R Y P R O B L E M S —
• Reseat the memory modules (see "Removing the Front Panel" in your User’s Guide)
to ensure that your computer is successfully communicating with the memory.