Convenience, Factory-trained technicians, Genuine ford and motorcraft replacement parts – FORD 2011 Flex v.2 User Manual
Page 395: Owner checks and services, Scheduled maintenance guide
Convenience
Many dealerships have extended evening and Saturday hours to make
your service visit more convenient. How’s that for quality service?
Factory-trained technicians
Service technicians participate in extensive factory-sponsored
certification training to help them become experts on the operation of
your vehicle. Ask your dealership about the training and certification
their technicians have received.
Genuine Ford and Motorcraft
ா replacement parts
Dealerships stock Ford and Motorcraft
branded replacement parts.
These parts meet or exceed Ford Motor Company’s specifications, and
we stand behind them. Parts installed at your dealership carry a
nationwide, 12 month/12,000 mile (20,000 km) parts and labor limited
warranty. Your dealer can give you details.
Value shopping for your vehicle’s maintenance needs
Your dealership recognizes the competitive landscape of maintenance and
light repair automotive services. With factory-trained technicians, and
one-stop service from routine maintenance like oil changes and tire
rotations to repairs like brake service, check out the value your dealers
can offer.
Owner checks and services
Certain basic maintenance checks and inspections should be performed
by the owner or a service technician at the intervals indicated. Service
information and supporting specifications are provided in this owner’s
guide.
Any adverse condition should be brought to the attention of your dealer
or qualified service technician as soon as possible for the proper service
advice. The owner maintenance service checks are generally not covered
by warranties so you may be charged for labor, parts or fluids used.
Engine oil/coolant change intervals
Engine oil
As indicated by the message center (can be up
to one year or 10,000 miles [16,000 km])
Engine coolant,
initial change
6 years or 100,000 miles (160,000 km)
(whichever comes first)
Engine coolant,
after initial change
Every 3 years or 50,000 miles (80,000 km)
Scheduled Maintenance Guide
395
2011 Flex (471)
Owners Guide, 2nd Printing
USA (fus)