BMW 550i xDrive Sedan 2011 - Manual (Page 269)

Breakdown assistance
Hazard warning flashers
The button is located in the center console.
Emergency Request*
Requirements
▷ Equipment version with full preparation
package mobile phone.
An Emergency Request can be made, even
if no mobile phones are paired with the ve‐
hicle.
▷ BMW Assist is activated.
▷ The radio ready state is switched on.
▷ The BMW Assist system is logged in to a
wireless communications network sup‐
ported by BMW Assist.
▷ The Assist system is functional.
Only press the SOS button in an emergency.
Emergency Request not guaranteed
For technical reasons, the Emergency Re‐
quest cannot be guaranteed under unfavorable
conditions.◀
Service contract
▷ After your contract with BMW Assist has ex‐
pired, the BMW Assist system can be deac‐
tivated by the service center without you
having to visit a workshop.
After deactivation, an Emergency Request
is no longer possible.
▷ Under certain circumstances, the system
can be reactivated by a service center after
you sign a new contract.
Initiating an Emergency Request
1. Press the cover briefly to open it.
2. Press the SOS button until the LED in the
button lights up.
▷ The LED lights up: an Emergency Request
was initiated.
If the situation allows, wait in your vehicle
until the voice connection has been estab‐
lished.
▷ The LED flashes if the connection to the
BMW Assist Response Center has been es‐
tablished.
After the Emergency Request arrives at the
BMW Assist Response Center, the BMW
Assist Response Center contacts you and
takes further steps to help you.
Even if you are unable to respond, the BMW
Assist Response Center can take further
steps to help you under certain circumstan‐
ces.
For this purpose, data that are used to de‐
termine the necessary rescue measures,
such as the current position of the vehicle if
it can be established, are transmitted to the
BMW Assist Response Center.
▷ If the LED is flashing but the BMW Assist
Response Center cannot be heard on the
hands-free system, the hands-free system
may be malfunctioning. However, the BMW
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