Customer relations, Service request – BMW 550i xDrive Sedan 2011 User Manual
Page 235
Opening the start page
1.
Open "Options".
2.
"Display start page"
Loading a new page
1.
Open "Options".
2.
"Reload"
Cancel
1.
Open "Options".
2.
"Cancel loading"
Customer Relations
At a glance
Contact Customer Relations for information on
all aspects of your vehicle.
Calling Customer Relations
Vehicles not equipped with BMW
Assist or BMW TeleService
1.
"ConnectedDrive"
2.
"Customer Relations"
The Customer Relations phone number is dis‐
played. If the mobile phone* is paired, a con‐
nection is established to Customer Relations.
Vehicles equipped with BMW Assist or
BMW TeleService
1.
"ConnectedDrive"
2.
"Customer Relations"
3.
"Start service"
Service Request*
At a glance
Sends information to your service partner to re‐
quest the arrangement of a service appoint‐
ment. The TeleService data is transmitted dur‐
ing a Service Request. If possible, your service
partner will establish contact with you.
Starting a Service Request
1.
"ConnectedDrive"
2.
"Service Request"
3.
"Start service"
A Service Request can be started via a Check
Control message, refer to page
.
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235
Online Edition for Part no. 01 40 2 606 469 - 03 11 490