Automatic water softener, Service: manual initiated electronics diagnostic – EcoPure MW_MW40_450216 User Manual
Page 23

..................................................AUTOMATIC WATER SOFTENER
MW-40 DEMAND TIMER FEATURE, SETTINGS, AND SERVICE, continued
service: TIMER / SOFTENER, SERVICE CHECKOUT PROCEDURE ..........................................
If you are not getting soft water, and an error code is
not displayed, use the procedures below to find the
problem. First, make the following visual checks.
VISUAL CHECKS: (1) Is there electrical power to the
outlet the softener transformer is plugged into? (2) Is
there salt in the storage tank? (3) Is the plumbing
bypass valve(s) directing water for soft water service...
see pages 6 and 8? (4) Is the valve drain hose open
to the drain, not elevated too high, and unobstructed?
If you do not find a problem with the visual checks,
continue below.
service: MANUAL INITIATED ELECTRONICS DIAGNOSTIC.......................................................
1. To enter diagnostics, press
and hold the DATA button until
the display appears as shown
here. The dY and number, in the
top part of the display, is days
since the last recharge. See (A)
and (B) following, explaining the
bottom portion of the display.
NOTE: If the softener is in the
middle of a regeneration, the top
part of the display shows the
cycle
of
regeneration,
and
minutes of the cycle remaining. If
2 cycle names are flashing, the
valve is in transition between the
cycles.
(A) The 3 digits, under WATER
MANAGEMENT
SYSTEM,
indicate water meter operation as follows:
!
000 (steady) = soft water not in use…no flow through
the meter.
— OPEN A NEARBY SOFT WATER FAUCET —
!
000 to 140 (continual) = repeats display for each
gallon of water passing through the meter.
If you don’t get a reading in the display, with faucet
open, pull the sensor from the valve outlet port. Pass a
small magnet back and forth in front of the sensor.
You should get a reading in the display. If you get a
reading, unhook the in and out plumbing and check
the turbine for binding.
NO SOFT WATER
TIMER SHOWS WRONG TIME
AND DAY, AND/OR IS FLASHING
Electrical power was off. Re
set the correct time of day..
Investigate reason for power
loss. Besure outlet for softener
cannot be switched off.
TIMER DISPLAY BLANK
Check electrical power to tim
er (outlet, transformer, power
cable, all connections.
NO POWER
POWER OKAY
REPAIR AS
NEEDED
TIMER
DEFECTIVE
TIMER DISPLAY SHOWS CORRECT
TIME AND DAY, AND IS STEADY
Do manual
diagnostics
Do manual diag
nostics to verify
proper function.
23