EcoPure MW_MW40_450216 - Manual (Page 21)

..................................................AUTOMATIC WATER SOFTENER
MW-40 DEMAND TIMER FEATURES, SETTINGS, AND SERVICE, continued
feature / service: AUTOMATIC MW-40 DIAGNOSTICS ................................................................
The timer computer has a self-diagnostic function for the
electrical system (except input power and water meter).
The computer monitors the electronic components and
circuits for correct operation. If a malfunction occurs, an
error code appears in the timer display. The following chart shows the error codes that could
appear, and possible defects for each code. While an
error code is displayed, the RECHARGE and DATA
buttons remain operable so you can perform the Manual
Initiated Electronics Diagnostic.
ERROR CODE DISPLAYED
Err 01 Err 03 Err 04 Err 05
POSSIBLE DEFECT
! motor inoperative ! wiring harness, or connection to switch ! position
switch ! valve defect causing high torque
! timer (PWA)
TO REMOVE AN ERROR CODE: (1) unplug transformer (2) correct defect (3) plug transformer in (4) Wait for at least 12 minutes.
The error code will return if the reason for the error code was not corrected.
feature / service: ELECTRONIC SYSTEM PROFILE ....................................................................
The Miracle Water demand timer ESP feature provides the homeowner or servicer with the latest in softener
performance and electronic diagnostic technology. ESP is the transmission of electronic data from the softener timer,
through a telephone, to a remote personal computer equipped to receive the data. The personal computer decodes
the data and provides a detailed report of the softener’s up to date performance. Some of the information ESP
provides includes:
" average daily gallons of soft water used by the
household
" average time between recharges
" days since the last recharge
" total number of recharges since start-up
" if an electrical power outage occurred, and how
long it lasted
" current status of the following electrical
components, and if a problem was found in a circuit
! computer board ! wire harness
! valve motor ! switch (valve positioning)
! softener water meter
This report is immediately available to trained technicians. With this, they are able to determine if an electrical
problem exists, based on factual, current information, and to offer expert advise if needed. A printout of this report is
also available for a nominal charge. Ask about it when you call the toll free number shown on the next page.
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